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How It WorksHQAA develops quality champions.At HQAA, "Become a quality champion" is not only a mantra, it's a must. Our goal is to not only ensure HME providers meet our high-quality standards, but to help them truly champion quality care for their patients. Step 1: HQAA assigns accreditation coach.
The HQAA accreditation coach works with individual HME providers to guide them through the policy and procedure manual documentation process standard-by-standard. Coaches provide feedback on the standard criteria and are also available via phone, e-mail and instant messenger to answer questions or provide additional resources. This reduces both the time and stress associated with traditional accreditation programs. Step 2: HME provider completes their online Workroom. Step 3: HQAA conducts unannounced survey.
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