HQAA MCO Information
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Step 1. Meet your coach.

Once your HQAA application is accepted, you will be assigned your own HQAA accreditation coach. At this time, you should also designate someone within your organization to be the Workroom Manager. This person will serve as the main point of contact with the coach, and will be responsible for completing the documentation process.

Think of your coach as an accreditation personal trainer. Your coach will receive and review your documentation as you upload it to the Workroom. He or she will compare your documentation to the criteria requested in the HQAA standard. Then, they will let you know if your documentation meets the criteria, or identify what might be missing. The coach also helps your Workroom Manager via immediate access to an HQAA standards expert. This reduces both the time and stress associated with typical accreditation programs.

As you submit your standards documentation, your coach will:

  • Provide timely feedback on documentation
  • Answer questions as they arise
  • Help you stay on track
  • Assist with additional resources

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